We're searching for a dedicated and enthusiastic Associate to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of contact for our valued customers via inbound chat. Your primary responsibility will be to provide first-rate customer service by assisting their inquiries in a timely and effective manner. You will also play a crucial role in analyzing customer needs and offering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound support platforms.
- Resolving customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for interaction? Do you thrive in a dynamic environment where you can impact customers? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the face for our valued customers, providing them with accurate support via live chat. You'll handle a spectrum of customer inquiries, ensuring their delight.
- Develop your customer service expertise.
- Team up with a talented team of professionals.
- Hone valuable experience in the service industry.
If you are excited to grow your career, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for addressing customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then explore this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are focused to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for our valued customers, assisting them with their queries through live chat.
- Tasks include:
- Proactively engaging with customers via live chat
- Delivering prompt and helpful solutions to customer requests
- Maintaining a courteous and professional demeanor at all times
- Collaborating with other teams to guarantee seamless customer service
If you are a team player with excellent communication skills, and a firm work ethic, we encourage you to apply! This is an amazing opportunity to advance your career in customer service while playing a role in a growing company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with top-notch communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will resolve inquiries in a timely and efficient manner, while maintaining a friendly and supportive attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a love of customer service? Do you excel in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing efficient and helpful support via live chat. You'll be responsible for handling customer inquiries, troubleshooting issues, and guaranteeing a positive journey.
We offer a supportive work get more info environment with opportunities for development. If you are excited to make a real impact, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a sharp eye for detail and a passion to provide exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the initial point of contact for our respected customers. You will resolve their concerns in a timely and professional manner. Your interpersonal skills will be instrumental in creating positive customer interactions.
At Eclerx Pune, we strive to create a collaborative work environment where you can thrive both personally and professionally. We offer attractive compensation and benefits packages, as well as possibilities for personal advancement.
- As you are a self-motivated individual with a powerful work ethic and a real desire to make a meaningful impact, we encourage you to submit your application!